Yes, our bikes come partially assembled. To ensure a safe and smooth ride, we recommend having the final assembly done by a professional. This includes attaching the front wheel, handlebar, and seat post. Trust us—it’s worth it to ensure everything is perfectly aligned for your ride!

Currently, we ship within Canada. We’re working on expanding our shipping options to other countries soon! Stay tuned, and don’t hesitate to reach out if you have a specific request—we love to hear from our community!

We want you to love your bike as much as we do! If, for any reason, you're not satisfied with your purchase, you can return it within 30 days of receiving it. Just make sure it's in its original condition, and we’ll guide you through the return process. For more details, check out our full Return Policy

Absolutely! Our bikes are designed with urban commuters in mind. Its sleek city bike design, paired with the smooth-rolling 700C tires and Shimano Nexus 3-speed gears, makes it perfect for navigating city streets with ease and style.

While we don’t have physical VonPoku stores, we do work with selected dealers where you can test ride our bikes. Check here for list of locations